Q: Can I use debit cards?

A: In the circumstance that if the Debit or Checking card is attached with a VISA or Master Card holographic logo on it, they are normally acceptable as payment through PayPal.

It may not be acceptable if the card is not a VISA or MasterCard.
Certain Gift/Debit cards issued by American Express are acceptable for use through PayPal.

Q:  How do I pay with my credit or debit card if I have no PayPal account?

We accept various payments method, such as Credit Cards, Debit Cards. PayPal is our payment processor so you do not need a PayPal account.

A: As you confirm your order on our website, you will be automatically transferred to the PayPal.com secure website, where you can enter your credit/debit card information securely and finalize your payment without needing or creating a PayPal account.

Q: Why my credit card doesn’t work?

There are several reasons that may cause your credit cards rejected The most common reason is that the bank processing the card does not permit online transactions for security reasons. In this case you need to contact your bank to activate your card for online transactions.

Another reason is that information may not match when checks the verification of the card. In this way, contact the credit card solution to identify the problem and find the way to solve it
Not all Credit cards of all countries are accepted and your card must be located in their acknowledged country to enable your merchant account service go well.

Q: What is a PayPal confirmed Address?

A: an Unconfirmed Address is any address which is associated with a credit card that has been verified by PayPal.

Q: Why is my shipping address unconfirmed?
A: When entering our website, your card billing addresses will be verified by the Automated Verification System of PayPal

An address is confirmed if it is associated with a credit card or can be independently verified by PayPal.

Q: What is a pending e-check, and why should I wait until it clear?
A: A pending e-check is a type of payment option of Paypal. It is will take several days to clear while Paypal verifies the funds are present within the senders account. When the check has cleared, the money is transferred to power-leveling-service account and then delivery can take place immediately thereafter.

Q: How can I avoid sending an e-check?
To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order.

What should I do if I attempt to cancel my sent e-check?
You may contact with our live chat to request a refund if you want to cancel your e-check. If you wish to receive an instant delivery, you may place the order with a valid credit card.
What is a transaction ID and where can I find it?
TA. A transaction ID is used to describe Paypal payments when money is sent or received through Paypal each time.  
Transaction ID is formed with typically 16 digits long and contain both numbers and letters or pure numbers
If you have a Paypal account, you may review the transaction ID by login your Paypal account, under recent transactions.
Q: How to verify my Paypal account?
The Paypal verification system is quite simple and easy.
Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. Then you can go through by the instructions followed.
A: How can I open an account in Paypal?
To open an account in Paypal, simply visit www.paypal.com. Click on the 'sign up' button and follow the registration process.

Q: How to go through delivery?

A: After you complete the order process and send payment, the order will be received in our delivery queue. Our delivery team will then log into the appropriate game and contact the specified character on the order form. If our delivery team cannot make a successful contact, you will receive an e-mail. You may verify the status of your delivery by replying to this e-mail or contact our live chat.

Q: How can I check the status of my order?

A: If you would like to check on the status of your order, just simply contact with our customer service representatives which will be available to assist you in 24 hours/7 days.

Q: How can I validate your order?

A: we will check the information you provided, by verifying your method of payment or shipping address after you place an order using our shopping cart. If your order is rejected, we will send you email you offered to us to notify you and you will not be charged in your credit or debit card. If you have been charged, we will process a refund in a short time. If your order is approved you may receive a confirmation email for your order.

Q: Why does my shopping cart sometimes remain empty in spite of trying to add more?

A: Your payment is linked with 'cookies'. Something may prevent the cookies from adhering properly, thus the shopping cart remains empty. If you are having this problem, our live chat representatives are standing by to assist you through the order process or email to us.

Q: What should I do if I have ordered on the wrong server or character name?

A: Please contact our live chat or send us email from your Paypal email address to correct server or character name.

Q: Why does price of currency change so frequently?
A: Our prices are adjusted according to available stock and to remain competitive in the marketplace and meet the supply and demand of each game and server.
Q: What is your return or refund policy?
A: You may not be allowed to return once a product or service has been delivered.
However, we will refund you the difference if the price of the product or service you purchased down before or within 24 hours of complete delivery,.
Q: How to check my order status?

A: you can track your character's leveling progress via the Power Leveling Report provided. It allows you to keep up to date with all that's happening without having to log on to the game yourself.
Or you can contact one of our helpful customer service representatives via email or live chat if you have any additional questions.

Q: Are there any limitations with POWERLEVELING ACCOUNT?

You may not be allowed to access the Service out of the territorial boundaries of the United States, Canada, Australia, New Zealand or Singapore. Otherwise, you will be judged as a breach of World of Warcraft User Agreement.

What security precautions are taken to protect my personal information?

We have various security precaution systems operating 24hours/7days in place to screen each and every order for any potential amiss in order to guarantee our consumers security
Additionally, the information submitted will never be disclosed to any third parties.

Q: What should I do if I forgot my password?

If you forgot your password, click on the "Lost Password?" link below the login box. Input your email address and a new randomly generated password will be sent to you automatically. Then login and change another one

Q: Why sometimes I cannot take advantage of member discount on my order even though I’m qualified?

The membership discount will not be applied under certain situations: Some products and services are not included in the member discount program including on-sale items, promotional specials, and certain
extremely-low-margin items such as game keys and time cards. You will see your member discount service and product when entering our website by login your membership account. Your member discount on qualifying products or services will also be displayed in your shopping cart, order confirmation, and order history pages. Please contact one of our helpful customer service representatives via email or live chat if you have any additional questions.

Q: Why there is occasionally no response on Live Help?

It is normally that network sometimes slow down. While we have advanced technologies in providing our customers with live chat support. There are a variety of factors that could cause problems to slow or broken connections to the live chat system including:
Type of Internet connection used
Internet Service Provider (ISP)
Time when you are accessing the service
If you encounter any problems like above or please contact our helpful customer service via email.